Last Updated: [10-September-2025]
At Renew Fibers, we strive to deliver your orders quickly, safely, and affordably. Please review our shipping policy below for details on processing, delivery times, and costs.
1. Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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You will receive a confirmation email once your order is placed, and another email with tracking details when your order ships.
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Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Rates & Delivery
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Shipping rates are calculated at checkout based on your location and order weight/size.
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Estimated delivery times:
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Domestic (within [Your Country]): 3–7 business days.
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International: 7–21 business days (depending on destination and customs).
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Please note that delivery times are estimates and may vary due to courier delays or external factors beyond our control.
3. Tracking Your Order
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Once your order ships, you will receive a tracking number via email.
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You can track your order directly through the courier’s website or via the link in your shipping email.
4. Shipping Restrictions
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We currently ship to most countries worldwide.
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Some regions may not be eligible for delivery due to courier restrictions. If your location is not supported, we will contact you promptly.
5. Delays & Lost Packages
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Renew Fibers is not responsible for delays caused by customs clearance, natural events, or courier service issues.
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If your order appears lost or delayed, please contact us at info@renewfibers.com, and we will assist you in locating it.
6. Damaged Packages
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If your package arrives damaged, please take photos of the packaging and items, and contact us within 48 hours at info@renewfibers.com.
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We will work with the courier to resolve the issue and arrange a replacement if necessary.
7. Contact Us
If you have any questions about shipping or special delivery requests, feel free to reach out: